Publish Date : 17-Apr-2015
Dubai Electricity and Water Authority (DEWA) has launched wave 2 of its Kawader Human Resource Management system, which includes five business units. These include E-Recruitment, Learning Solutions, Travel Management, Personal Development, and Performance Management. The move is part of DEWA’s focus to automate and integrate its internal and external operations, and improve work mechanisms of Business Support and Human Resources at DEWA. DEWA supports its strategy to make its staff and customers happier and more satisfied.
“Implementing this programme supports our organisational strategy, which is led by the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to automate, integrate, and streamline organisational processes, and develop National staff. This is achieved by adopting the latest technologies and solutions within the management and development programmes. This project supports the Smart Dubai initiative, to transform Dubai into the smartest city in the world. It also supports the objectives of the Dubai Plan 2021 for a pioneering and excellent government that is sustainable and innovative in the management of its resources,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.
“DEWA’s is committed to its vision to become a sustainable innovative world-class utility. It is on the right path to achieve the highest levels of integration and efficiency in its processes to provide the best services for its customers, staff, and partners. The new phase underlines DEWA’s efforts to streamline and improve organisational mechanisms, and use the latest technologies and solutions in its different operations to establish an excellent service model on par with international best practices,” added Al Tayer.
“In the past three years, Kawader 1 helped us to achieve our goals in developing DEWA’s projects and operations, and maintain our competitiveness in the government sector. Kawader 2 will be an ideal tool to implement staff-development solutions and support our Emiratisation efforts by attracting the best talent and developing them to meet work requirements at DEWA. It will also support existing staff development programmes and automate the performance development system to keep up with advances in the job market and serve DEWA’s overall organisational objectives and retain the best talent,” said Dr. Yousef Al Akraf, Executive Vice President of Business Support and Human Resources at DEWA.
DEWA leverages the latest technologies and solutions and integrate the in its operations in a seamless and easy-to-use manner. This project will replace 43 HR operations, and contribute to improving DEWA’s work. The programme will also enhance communications and collaboration among employees at all levels to achieve organisational strategy and create a more efficient work environment at DEWA.
DEWA launched the first phase of the Enterprise Resource Planning (ERP) programme in October 2009. It covered invoicing and customer relations management. The second phase of the programme, which was launched in early 2012, was implemented on 4 main projects. These are: BARQ for new connections and technical complaints, MAWAD for procurement and stores, DARAHIM for finance & accounts, and the first phase of the KAWADER for human resources functions. The second phase of KAWADER, which is being implemented, adds to DEWA’s success in implementing the programme.
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