The Euclid Infotech Pvt. Ltd. strives to provide an excellent customer experience. We take all refund requests seriously and will provide refunds due to service errors within 3-5 business days. Any customer service matters or refund requests may be directed to email@example.com and we will respond to your request by email. The Euclid Infotech Pvt. Ltd. retains the right to accept or reject any refund request depending upon the precise circumstances of the case in question. We appreciate the opportunity to work with you.