|Organisation Name||NATIONAL BANK FOR AGRICULTURE AND RURAL DEVELOPMENT (NABARD)|
24, Rajenclra Place
City:Delhi, Email : email@example.com
Country : India
|Document Type||Tender Notice|
|Project Location||Delhi, India|
|Tender Notice No.||NABCONS.CO11832018-19|
|Description||Tenders are invited from established Consultancy Bodies for identifying suitable alternatives for setting up a Toll Free Telephone Line based "Helpline Facility" and to prepare a Eol / RFP for the required setup and guide NABCONS in selection of a suitable service provider along with subsequent drafting/finalizing of Work Orders / MoU / Contract documents etc.
Scope of Work
3.1 Study the Company%s requirement for establishing a "Helpline Facility" for its client located in the State of Jammu & Kashmir
3.2 Study the features and capabilities of existing service providers and software solutions for establishing such facility.
3.5 Suggest alternatives for our requirement for setting up of such a facility and evaluate alternatives on the basis of expected implementation timelines and required financial outlay.
3.6 Prepare a Eol / RFP for selection of service provider establishing the required facility. The RFP should contain among others, the technical evaluation / scoring mechanism to compare the technical proposals of the bidders. The Eol / RFP should be in tune with NABCONS% procurement policy and other statutory requirements.
3.7 Provide Consultancy to NABCONS during pre-bid meetings and give clarifications to queries / questions raised by the bidding agencies during the meeting and also otherwise.
Eligibility Criterion :
5.1 The bidder should be a registered consultancy body.
Copy of Certificate of registration is required to be submitted by the bidder.
5.2 Consultancy organizations that are tele-calling or telecom service providers or affiliated with providers of telecom services are not qualified for this assignment.
Self-Declaration as per Annexure A is required to be submitted by the bidder.
5.3 Minimum two years% experience in providing consultancy services related to RFP / Tender preparation and bid management. Bidders having experience in RFP preparation and bid management for procuring and implementing ITeS services or tele-calling services shall be preferred.
Work Order / Work Completion certificates (at least 1 for each of the previous 2 years) supporting the above experience of the bidder is required to be submitted in support of the same.
5.4 Preference shall be given to Bidders having at-least 1 Program Management Experience of RFP Preparation / Bid management for a government sector body in the last 2 years.
Bid Security value :Rs. 5,000/-
Pre-Bid Meeting: 10:00 AM on 22 October 2018
Opening of Technical offer:5:00 PM on 26 October 2018
|Deadline||26 Oct 2018|
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